Chevrolet Trax: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170
1-800-222-1020 1-800-833-2438 (For Text Telephone Devices (TTYs)) Roadside Assistance: 1-800-243-8872 From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
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Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Care Center. Any TTY user can
communicat
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
C
Courtesy Transportation Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Cove
SEE MORE:
Memory seat feature malfunction
Diagnostic Instructions
Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
Diagnostic Procedure Instructions provides an overview of each
diagnostic category.
Diagnostic Fault
Transfer case identification
Fig. 71: Transfer Case Primary Identification Label
The transfer case primary identification label (1) is located on the rear
extension housing. The transfer case
secondary identification stamping (2) is located on the bottom of the main
housing.
Transfer Case Primary Identification Label
Fig.
