Chevrolet Trax: Customer Information
Chevrolet Trax (2013-2022) Owner's Manual / Customer Information
- Customer Satisfaction Procedure
- Customer Assistance Offices
- Customer Assistance for Text Telephone (TTY) Users
- Roadside Assistance Program
- Courtesy Transportation Program
- Collision Damage Repair
- Service Publications Ordering Information
- Radio Frequency Identification (RFID)
- Reporting Safety Defects
- Vehicle Data Recording and Privacy
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Customer Satisfaction Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales
Customer Assistance Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States and Puerto Rico
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Care Center. Any TTY user can
communicat
SEE MORE:
DTC B3811: Rear washer relay
Diagnostic Instructions
Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
Diagnostic Procedure Instructions provides an overview of each
diagnostic category
DTC Descriptor
DTC
Steering column replacement (UNITED STATES, NJ1)
Removal Procedure
CAUTION:
With wheels of the vehicle facing straight ahead, secure the steering
wheel utilizing steering column anti-rotation pin, steering column
lock, or a strap to prevent rotation. Locking of the steering column
will prevent damage and a possible malfunction of the SIR system.
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